Making PDFs accessible for hundreds of companies means dealing with documents that look nothing alike. Structure, layout and content change. A method that works on one file can fail on the next.
Promises of total automation irritate me when the result is still unusable. We needed to understand the accessibility standards and the documents well enough to choose the right treatment.
What needed to change
Market solutions promised 100% automation but delivered 30% quality. Document formats are too varied for a single approach.
We needed to adapt processing to each type of document.

