Digital accessibility requires as much product discipline as technical discipline.
I structure the platforms, internal tools, data and workflows that make compliance manageable day to day.
The problem
- Audits, fixes and follow-up still rely on too many manual operations.
- Compliance is treated as a one-off project instead of a durable system.
- Business tools do not match the real complexity of teams and customers.
- Reporting data is scattered across spreadsheets, CRM, back-office tools and the product.
What I look at
- Audit, remediation, validation and reporting workflows.
- The data needed to manage compliance, quality and progress over time.
- Internal tools, platforms and automations that support teams.
- Tradeoffs between generic tools, custom product and integrations.
What it unlocks
- Compliance that is easier to manage and less manual.
- Business tools that make teams more effective.
- A clearer view of product, data and operations priorities.
How I help
01
Understand the real business workflow
I start from auditors, customers and operations teams to avoid building a disconnected tool.
02
Structure flows and data
I clarify critical information, responsibilities and useful automation points.
03
Build a durable operating path
I connect compliance, product, data and operations so the platform stays maintainable.
Signs it is time
- A spreadsheet is still required to understand the real compliance state.
- Teams repeat the same manual checks or fixes.
- Customers ask for reporting the tool cannot produce simply.
- Regulation moves faster than the product’s capacity to adapt.
Related examples
FAQ
Is this an accessibility audit service?
No. I work on the product and technology side: platforms, tools, data, automation and operating capacity.
Clarify whether this topic is a priority, and how to tackle it.
If these signals resonate, the next step does not have to be a long engagement: we can first make risks, dependencies and decisions explicit.