Digital accessibility is a regulated and complex field. Companies needed a centralized tool to manage their audits, track compliance, and steer their strategy.
There was no standard solution on the market. We had to understand the industry deeply enough to build the tool everyone was waiting for.
The problem
Digital accessibility is a regulated and complex field. Companies managed their audits in Excel spreadsheets with no overview.
Nobody had built the tool the entire industry was waiting for. It required understanding the business deeply enough to do it.
The setup
- Role
- CTO
- Duration
- Ongoing
- Pace
- Integrated into product development
- Team
- Cross-functional product team
The approach
Complete immersion in the accessibility business. Understanding auditor workflows, client needs, and regulatory constraints.
User-centered design with rapid iterations. The product was built with users, not for them.
An MCP lets an AI agent operate the platform within an explicit, controlled scope.
The RAG and LLM pairing creates a knowledge-enrichment loop and steadily improves how recommendations are phrased.
AI-assisted review flags ambiguities in supplied criteria and tests before human validation.
The doctrine remains surgical: bounded context, immediate and measurable value, and human oversight. AI is a productivity tool, not a gimmick.
Stack
Results
Audit management
Manual processes → Unified platform
Audits completed
→ 3,000+
Clients
→ 200+
Understanding an industry deeply enough to build the tool everyone adopts: that's the difference between a product and a real market lever.
This mission also illustrates these topics.
SaaS & product growth
Structure product, team and SaaS architecture without losing pace.
Roadmap & tradeoffs
Connect product priorities, technical constraints and business goals.
Tech governance
Turn technical uncertainty into leadership decisions.
Internal tools & data
Stabilize CRM, back-office, automation and data flows.
Digital accessibility & business platforms
Turn a regulatory constraint into a reliable product system.
Applied AI
Frame useful, secure and measurable AI use cases.
