fennec.sh

Yanis Ghidouche · Fractional CTO

MenuClose

Platform & Product

IpedisConnect™

Hundreds of companies steering their accessibility strategy from a single platform. The management platform adopted by the leading digital accessibility organisations.

3,000+

audits completed for 200+ clients

What was at stake.

Digital accessibility is a regulated and complex field. Companies needed a centralized tool to manage their accessibility audits against the RGAA, RAWeb and WCAG standards, track compliance, and steer their strategy.

There was no standard solution on the market. We began by studying how auditors work and how companies track their progress.

What needed to change

Digital accessibility is a regulated and complex field. Companies managed their audits in Excel spreadsheets with no overview.

Available tools did not cover the tracking needs of auditors and their clients. We had to understand those needs before designing the platform.

The choices I had to argue for.

  1. 1

    Decision 1

    Complete immersion in the accessibility business. Understanding auditor workflows, client needs, and regulatory constraints.

  2. 2

    Decision 2

    We built with auditors and clients, revisiting successive versions together. When a tool has to support their daily work, their feedback matters more than an impressive demo.

  3. 3

    Decision 3

    An MCP lets an AI agent operate the platform within an explicit, controlled scope.

  4. 4

    Decision 4

    The RAG and LLM pairing creates a knowledge-enrichment loop and steadily improves how recommendations are phrased.

  5. 5

    Decision 5

    AI-assisted review flags ambiguities in supplied criteria and tests before human validation.

  6. 6

    Decision 6

    I insist on that discipline for AI: a specific task, bounded context, a result we can check and a person responsible for validation. Those are the conditions for earning its place in the product.

What changed.

  1. Audit management

    BeforeManual processes

    AfterUnified platform

  2. Audits completed

    AfterNew3,000+

  3. Clients

    AfterNew200+

The takeaway.

Those spreadsheets revealed needs the available tools didn’t cover. I trust that starting point more than a feature list imagined at a distance from the work. Auditors need to use the product, then tell us where it still slows them down.

To turn a regulatory constraint into a reliable product system, see my CTO support for accessibility and compliance.